Custom Orders & Mockups
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How do I design a custom sign?
You can use our interactive Custom Sign Generator to preview fonts, colors, and sizes in real time. For custom logos or complex artwork, submit your artwork on our Contact page for a free 24-hour quote and mockup!
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Will I see a design proof before production?
Yes! For custom logos or custom quotes, our team sends a digital 3D design mockup for your approval before we start manufacturing.
Installation & Usage
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How do I install my neon sign?
Your sign comes on a clear, pre-drilled acrylic backboard with a complete wall mounting kit. Simply hang or mount it using the included barrels or hanging wire—just like hanging a picture frame.
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Are LED neon signs safe?
Yes! Unlike traditional glass neon, modern LED neon runs cool to the touch, uses low voltage (12V), contains zero toxic gases or mercury, and is made from shatterproof material.
Power & Accessories
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What comes in the box?
Every sign includes: your custom LED neon sign, a certified low-voltage power adapter with your local plug type, a wireless remote control/dimmer, and wall mounting hardware.